Translate this page :

Taking the stress out of finding support

Activities & Leisure Care & Support Health & Wellbeing Housing Legal & Advocacy Money Skills & Work Transport Improving Services - Have Your Say

Steps to get help in a Crisis:

The psychiatric liaison team can help you (24 hours a day, 365 days of the year) and can be reached through local A&E Departments:

  • King’s College Hospital Accident and Emergency Department: Denmark Hill London SE5 9RS

Tel. 020 3299 9000

  • St Thomas’s Hospital Accident and Emergency Department: Westminster Bridge Road , London SE1 7EH, Tel. 020 7188 7188

If you are linked with a community mental health team you can contact your care coordinator or the duty worker as a first port of call.

For less urgent help:

Call the SLaM 24 hour information line: 0800 731 2864 or If you have or are linked with the CMHT you can contact your care coordinator.

Social Services: Out of hours Social Services 020 525 5000 (main switchboard – ask for Duty Social Work Team)

For emotional support in a crisis:

Solidarity in a Crisis:

An out-of-hours telephone and in-person support service run by people who know what it’s like to be where you are now.  6pm –12am/Mon – Fri , 12pm-12am/Sat – Sun

T: 0300 123 1922, Text: 0788 9756 087 / 0788 9756 083


Talk freely with the Samaritans team in a safe and confidential environment to support your emotional needs.  24 hours a day/365 days a year T: 116 123

Confidential emotional support, practical help and information for people with mental health problems.
4.30pm-10.30pm/365 days a year
T: 0300 304 7000

No Panic Helpline:
Information and support for people struggling with anxiety.
10am-10pm/365 days a year
T: 0845 967 4848

Telefono de la Esperanza UK:
Telephone counselling & Crisis support service for Spanish and Portuguese speakers.
0207 733 0471 

The Muslim community Helpline:
The Muslim Community Helpline is a confidential, non-judgemental listening & emotional support service
The service operates Monday to Thursday 10am -1pm, Friday 10 am-4 pm.
Helpline numbers: 020 8908 6715 / 020 8904 8193

Other Useful Organisations:

The Listening Place:

Face-to-face support for those who feel life is no longer worth living.

9am-9pm/7 days a week

020 7259 8136 or 07421 36314

CALM (Campaign Against Living Miserably):

Helpline for men who are feeling down, who need to talk or find support and information.

5pm-12am/7 days a week

T: 0808 802 58 58 Webchat:

Maytree Respite Centre: 

A safe place for people in suicidal crisis to stay, for up to four days.

24 hours a day/7 days a week

T:020 7263 7070 E:


Listening service for anyone under 19.

0800 1111

Hopeline (papyrus):

Support for anyone under 35 worried about their mental wellbeing.



2pm-5pm/Bank Holidays

0800 068 41 41

Text: 07786 209697

Young minds (parent’s helpline):

offers free, confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.

Mon-Fri from 9.30am to 4pm

Helpline: 0808 802 5544. .


The Silver Line is the confidential, free helpline for older people across the UK open every day and night of the year. 24 hr/ 365 days a year.

T: 0800 470 8090

Alcoholics Anonymous (AA)

National helpline and local meetings.

0845 769 7555

Narcotics Anonymous (NA)

Helpline and local meetings.

10am-Midnight/7 days a week

0300 999 1212

Victim Support Southwark:


020 7277 1433


24 hours a day/Sat-Sun

Supportline: 08 08 16 89 111

National Domestic Violence Helpline:

24 hours a day/7 days a week

0808 2000 247

LGBTQ Domestic Violence Helpline (Galop):


[1pm-5pm/Tues is trans-specific]




0800 999 5428  – National LGBT+ helpline

020 7704 2040 –  London LGBT+ Advice Line

Cruse Bereavement Care:

9.30am-5pm/Mon and Fri

9.30am-8pm/Tues – Thurs

0808 808 1677


Housing advice helpline.

8am-8pm/Mon-Fri/365 days a year

8am-5pm/Sat-Sun/365 days a year

0808 800 4444

Southwark Local Support Team:

Benefits advice for vulnerable Southwark residents, Southwark Emergency Support Scheme and hardship fund.


020 7525 2434