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Norfolk Integrated Housing and Community Support Service

Norfolk Integrated Housing and Community Support Service,
7a Bank Plain,

Tel: 01603 305321
Mobile: 07849 087611

Services offered:

  • Community support
  • Housing
  • Outreach
  • Peer Support
  • Personalised community support
  • Service User involvement
  • Supported Living
  • Tenancy/housing support

Operations and Development Manager: Amanda Gabrielsen
Delivered in partnership with St Martins, Norfolk & Waveney Mind. Funded by Norfolk County Council and South, North, West, Norwich and Great Yarmouth & Waveney Clinical Commissioning Groups.
Referrals accepted from: Norfolk and Suffolk NHS Foundation Trust, Norfolk County Council.


This service offers peer supportclick here to find out more


About the service

The Norfolk Integrated Housing and Community Support Service supports adults (aged over 18) with severe and enduring mental health needs, including individuals with complex needs. The service supports people across the whole of Norfolk in supported living and within the community.

How can we help?

The service works with individuals to identify and make changes in a variety of areas of their lives in order to improve their wellbeing. It aims to support people to achieve their goals and to live as independently as possible in their local community. We support people in supported living (located in Norwich, Great Yarmouth and King’s Lynn) and within the community.

We can support people to:

We offer a variety of support to meet each individual’s needs and circumstances including:

For more information about the service and how to make a referrals, please contact us using the details above.

Working at NIHCSS with Senior Recovery Worker Tim Bonfield

Tim Bonfield is a Senior Recovery Worker with NIHCSS who works in the community supporting people experiencing mental distress. In this film he describes how his role is both rewarding and challenging with no two days being the same. The team work closely in collaboration with colleagues and together with supporting professionals from other agencies, especially in crisis situations to get their service users the help they need. Tim describes how life experience has equipped him in his role which calls for him to be resilient, calm under pressure, and understanding and accepting of the people he works with.