Vanguard Court Accommodation Service

Contact details

Address and phone

4 Vanguard Court
Armes Street
01603 766442

Services offered:

Supported Living
NIHCSS Service

Contract Manager: Sally Forrest

Service Manager: Sarah Walker



What is Vanguard Court

Vanguard Court is a Supported Housing Service comprising of twenty flats all self-contained. There are sixteen flats in one building, where the staff accommodation is situated and a separate block of four adjacent flats.

How is it staffed?

The Staff Team for all services are based at Vanguard Court. Vanguard Court is Staffed 24 hours a day, providing sleep-in cover and emergency Staff support out of normal office hours, including Bridewell Street

How much support will I receive?

Vanguard Court is commissioned to provide direct and indirect support.. The support received will depend on need and will be detailed in personal support plans.

What type of support do we offer?

The aim of all of the services is to assess and support people to work towards their chosen housing goal and have the opportunity to live as independently as possible in the future.

Staff can offer support to manage:

  • A tenancy and all aspects of maintaining accommodation
  • Self-care and living skills
  • Claiming benefits, budgeting and debts
  • Improving health and well being
  • Making connections with the local community
  • Medication and engaging with health services
  • Accessing community resources
  • Exploring opportunities for work and education
  • Accessing suitable move on accommodation appropriate to need

Who is the service for?

The service is for people from the age of 18 who experience mental distress, who live in the Norfolk area. We can also offer support with issues such as alcohol and drug misuse, self-harm and eating disorders but only if this is not the primary diagnosis or sole support need.

How long can I stay within the service?

We work to a maximum stay of 2 years, however, the length of time is led by the support needs of the individual and working on the housing assessment process. The aim will always be to support to live as independently as possible and to move on into the community.

Our Values

We will support to identify and build on individual’s strengths in order to promote recovery, and assist to achieve optimum level of independence. We work in partnership with our service users, their families, friends, and wider care teams to promote and maintain good mental health and wellbeing. We offer a flexible and supportive service focused on need.

Our location

4 Vanguard Court
Armes Street