Lewisham Wellbeing Hub

Contact details

Address, phone and email

Douglas Way
Lewisham
SE8 4AG
Phone: 0203962 8210
Email: Lewisham-Wellbeing-Hub@Together-uk.org

Services offered:

Community support
Income Maximisation Support
Peer support
Personalisation workshops

Service Manager: Alexandra Del Toro

Head of Regional Operations: Matina Marougka

The service is open from Monday – Friday from 9am – 5pm.

This service offers peer support.

Resources

The Lewisham Community Wellbeing Hub provides timely, targeted support to help people across the diverse communities in Lewisham to manage their mental health. Our aim is to provide people with the tools, resources and links to local services to improve their wellbeing and resilience in the long term, through the support of our experienced and skilled staff team. The service is open to anyone over 18 who lives in the London Borough of Lewisham, has experienced challenges with their mental health and who wants to improve their wellbeing.

The service delivers time-limited interventions to local residents in order to support them to develop strong self-care practices, maintain their wellbeing and feel able to be part of  the local community.

The service offers:

  • 1:1 support – up to 10 weeks of personalised support, including an initial assessment, and developing individualised goals and a support plan. As part of our 1:1 support offer, we have specialist Mental Wellbeing Advisors, who work with people from Black and ethnic minority groups, and migrants and refugees, delivering culturally sensitive and personalised, expert support.
  • Wellbeing Workshops – a rolling programme of psychoeducational and psychosocial groups, delivered both in person and virtually. This includes workshops specifically for identified areas of need e.g. neurodiversity, men, older people, young people transitioning to adult services, and significant life changes such as divorce, and becoming a parent.
  • Drop-in support, advice and navigation – there are a range of ways for people to contact the service if they have concerns or queries about their wellbeing, without needing a prior referral. This includes accessing our pop-ups in community venues across the borough, contacting our Hub Helpline, or sending us an email. We provide navigation support and information, helping people to find appropriate support whether through our service and/or another appropriate service.
  • Income Maximisation Support (groups and 1:1s) – providing information and support for people who use our services to apply for benefits and relevant grant schemes to maximise their income, address debt issues, and develop/improve skills around budgeting and money management.
  • Peer Support – volunteers with a lived experience of mental distress supporting others through 1:1 and group work (self-management groups), including in person, digital and telephone support options. To view our Peer Support Groups Calendar and terms please email lewisham-wellbeing-hub@together-uk.org to request being on our mailing list for our monthly Newsletter with information on groups, workshops and more. 
  • Sydenham Garden – are a part of the Lewisham Wellbeing Hub and are sub-contractors with Together who use their gardens, nature reserve and activity rooms to help people in their recovery from mental and physical ill-health in Lewisham. The service aims to improve wellbeing through therapeutic activity and training, enabling people to move forward in a supportive community environment. You can read more on them and other community services in our Lewisham Wellbeing Hub Community Directory.

Accessing support

People can get in touch with us directly for self-referrals, or they can be referred to us by professionals. The service will be available to any Lewisham resident or anyone registered with a Lewisham GP, and aged over 18.

The service is delivered from a hub location, as well as various pop-up locations across the borough, and virtual support options.

Accessing the Lewisham Wellbeing Hub Community Directory

We have a community directory where we list services in the area that can provide further specialist support relating to mental health. This is available through the Lewisham Wellbeing Hub Community Directory.

Making a referral to Lewisham Wellbeing Hub

Referrals can be made to the Hub by health and social care professionals referring a person, or people can refer themselves using the referral form below:

Lewisham Wellbeing Hub Referral Form
Who is making this referral to Lewisham Wellbeing Hub? *

Information on you as the professional referring a person

First
Last
Which of the below options best describes the team/service you are part of:
Which of the following best describes the type or organisation that you work for?

Basic Information on you/the person you are referring

Please enter date format as DD/MM/YYYY

Signposting or lower support needs - At The Wellbeing Hub we provide signposting or short term, practical and emotional support helping people access and engage with different opportunities for support in the community.

Please indicate below the most important support needs for you/the person you are referring:

Risk Assessment

Are you a health professional with access to a formal risk assessment for the person?
Please attach the formal risk assessment below:

Maximum file size: 52.43MB

Equality and Diversity - Please note all of the questions in this section are voluntary and if you/the person you're referring would rather not say they do not have to answer them

What is your/the person you're referring's gender?
Is your/the person you're referring's gender identity the same as the gender that was assigned at birth?
How would you describe your/the person you're referring's faith / belief / religion?
What is your/the person you're referring’s sexual orientation?
Which of the following best matches the way you describe your/the person you're referring's ethnic origin?
Do you experience any of the following disabilities and/or health conditions? (tick as appropriate)
Please tick the box below to show that you or the person you’re referring agree to provide consent to share this information with Lewisham Wellbeing Hub and to be contacted by us. Lewisham Wellbeing Hub will only use this information to look to provide mental health support through the hub and that can include sharing this with other agencies related to your query like health or social care services to coordinate that response. Information will not be shared with any other third parties. Together's privacy policy is at https://www.together-uk.org/privacy-notice/ *

Volunteer with Lewisham Wellbeing Hub

Please note before applying to volunteer with Lewisham Wellbeing Hub please read the Volunteer Peer Supporter Role Description

If you would like to volunteer with Lewisham Wellbeing Hub please fill out the form below to submit an application and the team will get back to you about opportunities:

Lewisham Wellbeing Hub Volunteer Application Form
Pease tell us your availability or times (if applicable):

Your References

If applicable for the role you are volunteering for, please give the details of two people who we can contact for a reference. They can be an employer, someone who knows you in a professional capacity, for example a support worker, college tutor etc. or someone who knows you well, for example a friend.
Please indicate if we may contact Referee 1 before our first informal meeting:
Please indicate if we may contact Referee 2 before our first informal meeting:

Disclosure and Barring Service (DBS)

Successful applicants may be subject to an enhanced DBS check or an enhanced DBS check against the barred lists if their work involves carrying out certain activities for children and adults. This will include details of cautions, reprimands or final warnings, as well as convictions. Due to the nature of the post for which you are applying, it is regarded as ‘exempt’ from the provisions of the Rehabilitation of Offenders Act 1974 by virtue of the (Amendment) Order 2001. As a result, successful applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provisions of the Act and, in the event of employment; any failure to disclose such convictions could lead to dismissal or disciplinary action by the employer. If you are offered a volunteering role, prior to you undertaking that role, if applicable, you will be asked to complete a criminal record declaration. Any information given will be treated as confidential and the declaration of a criminal record will not necessarily prevent your offer from being confirmed. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service.

Data Protection

Together takes our responsibility to look after volunteers’ personal information seriously. We will respect your privacy and follow the principles of the Data Protection Act when handling information about you. We will only ask for relevant and necessary information from you, will keep it securely, limit access to it and will not pass on information without your consent, unless we are legally obliged to. Please read and sign the following statement, so that we have your permission to hold information about you at Together.
I understand and agree that information that I have given to Together about myself may be stored, in manual or electronic form and used by Together and/or carefully vetted third parties who may process personal data on behalf of Together in connection with the work of the organisation

Equal Opportunities Statement

Together welcomes diversity in the people we provide a service to and in our workforce. Diversity is not just seen as something to aim for but as something to be valued and an asset in delivering services to different people. Together recognises that certain groups and individuals are discriminated against in society and is committed to ensuring that equality of opportunity becomes an integral feature of all our activities. Together aims to eliminate discrimination on grounds of race, ethnicity, religion, gender, sexual orientation, marital status, AIDS/HIV status, disability, age and history of mental-health and addiction problems. All volunteers are required to comply with Together’s equal opportunities policy. All Together volunteer appointments will be made in accordance with the equal opportunities policy.
Where did you see this job advertised?

Diversity Monitoring Information

We ask our staff, volunteers and service users to complete our Diversity Monitoring Form to enable us to monitor the effectiveness of our approach to equality and diversity and therefore ensure that we deliver the best possible service outcomes. Information that you provide will be used solely to help us monitor our performance. In accordance with the Data Protection Act, all information will be treated in the strictest confidence.
What gender are you?
Is your gender identity the same as the gender you were assigned at birth?
How would you describe your faith / belief / religion?
What is your sexual orientation?
How do you describe your ethnic origin?
Do you consider yourself to have a disability according to the terms given in the Equality Act 2010?
You are disabled under the Equality Act 2010 if you have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities.
If yes, please select the type of impairment that applies to you (you may select more than one):

Douglas Way
Lewisham
SE8 4AG