Bakery Court Accommodation Service

Contract Manager: Sally Forrest

Service Manager: Louise Hedley-Edermaniger

Phone: 01603 629118
Email: Louise-hedermaniger@together-uk.org

What is Bakery Court

Bakery Court is a Supported Housing Service comprising of 12 Flats all self-contained. Four of the flats are bedsits and there is a service charge of £15 a week which pays for the utility bills. The other 8 flats have no service charge and the resident is responsible for the set up and payment of all the utilities.

How is it staffed?

The Staff Team is based at Bakery Court and is staffed 9-5pm, 7 days a week, should it be required there is telephone support overnight provided by the staff of our sister site Devonshire Place.

How much support will I receive?

Bakery Court is commissioned to provide an average of up to 10 hours support per person per week. This will include direct and indirect support. The support received will depend on need and will be detailed in personal support plans.

What type of support do we offer?

The aim of all of the services is to assess and support people to work towards their chosen housing goal and have the opportunity to live as independently as possible in the future.

Staff can offer support to manage:

• A tenancy and all aspects of maintaining accommodation
• Self-care and living skills
• Claiming benefits, budgeting and debts
• Improving health and well being
• Making connections with the local community
• Medication and engaging with health services
• Accessing community resources
• Exploring opportunities for work and education
• Accessing suitable move on accommodation appropriate to need

Who is the service for?

The service is for people from the age of 18 who experience mental distress, who live in the Norwich area. We can also offer support with issues such as alcohol and drug misuse, self-harm and eating disorders but only if this is not the primary diagnosis or sole support need.

How long can I stay within the service?

We work to a maximum stay of 2 years, however, the length of time is led by the support needs of the individual and working on the housing assessment process. The aim will always be to support to live as independently as possible and to move on into the community.

Our Values

We will support to identify and build on individual’s strengths in order to promote recovery, and assist to achieve optimum level of independence. We work in partnership with our service users, their families, friends, and wider care teams to promote and maintain good mental health and well-being. We offer a flexible and supportive service focused on need.