Integrated Offender Management (IOM) Mental Health Service

Together’s Mental Health Service for London Integrated Offender Management (IOM) aims to work alongside people on probation and in IOM who’ve experienced mental distress to support them with needs that may have caused them to repeatedly come into contact with the criminal justice system.

Integrated Offender Management (IOM) Mental Health Service

The service is open Monday to Friday from 9am to 5pm.

The service is for anyone who uses any IOM service from across the gender spectrum and across London. The tiered structure of the service aims to provide service users and Probation Practitioners (PPs) with an increased level of support, depending on the complexity of the mental distress they experience, vulnerabilities they have and risk profile of the individual.  The tiered structure identifies three levels:-

  1. Formal case consultation
  2. Assessment
  3. One to one intervention

The one-to-one support aims to help improve the person’s ability to access the IOM programme and their Probation Practitioner, to help them understand how their mental health and other vulnerabilities (for example, substances & alcohol) are impacting their wellbeing, and how it relates to their reoffending. It will also help prepare them for longer-term counselling with mental health services if they have been referred.

Support plans and one to one sessions

Support plans will be flexibly guided by the person’s desired level of engagement with the service, which might be one phone call once a month, or regular weekly meetings.

Where interventions are offered, the Forensic Mental Health Professional (FMHP) will offer up to 8 sessions depending on the person’s individualised support plan, which will be created with their agreement.
Where relevant, the FMHP will refer the individual to a community mental health team (CMHT) or other mental health service. This will be done at the earliest opportunity as timeframes for assessment, acceptance and allocation to a care coordinator can take several months.

The service will help both People on Probation (PoPs) and Probation Practitioners develop an understanding of mental distress and how to manage their associated needs they have completed the intervention work with the FMHP.

The referral process

Individuals who use the service may experience  one or more of the following:

  • Symptoms of depression or anxiety
  • A formal mental health diagnosis
  • Current or former engagement with mental health services
  • A prescribed medication for their mental health
  • Referrer has concerns for the person’s mental health due to risk and/or behavioural presentation


If you have any questions or would like to get in touch contact:

Nicola Vines (South Cluster Service Manager) or Danielle Green (North Cluster Service Manager) . Alternatively, contact the team by email