Together launch new website design

Together are proud to announce the development of a new website. We have created a modern and accessible site that better represents the mental health services we provide and the people who use them.

Together launch new website design

The people who use Together services are at the heart of everything we do and we value their lived experiences. They influence and shape the support they receive from us, and the way our services are run. They were therefore central to the re-design of our website; we conducted research with a selection of people with lived experience of mental distress, ascertaining their views on both content and style.

We took the decision to refresh our website for a variety of reasons, the first being the age of the existing site which had not been updated for ten years. This meant there were clear improvements we were able to  make to the navigation of the site and in the way information on our services and the ways we work alongside people were displayed. The refresh also gave us an opportunity to review the language and terminology we use to describe the way we provide mental health support and ensure its consistency across the site.

The factors above were considered in our research with people who use our services when we were working on the design of the new website. Another set of users we consulted were healthcare and social work professionals who refer people to our services to ensure the site worked efficiently and effectively for them too.

It was always going to be important that the right developer was chosen to support us in this project. We conducted a tender process and were pleased to choose Reason Digital who showed a high level of technical expertise and knowledge alongside a desire to work with organisations like ours working for charitable causes. Reason Digital are an award-winning social enterprise that partners with organisations that care, to create digital tools alongside people with lived experience. Their team of 50 tech for good experts work with charities and other pro-social organisations to support them in developing digital solutions and strategy with one goal – to improve the lives of the people they serve.

On the relaunched website Together Chief Executive Linda Bryant said:

We are thrilled to have relaunched our website, a new and modern style that represents the way we work as a charity and the people who use our services. The lived experiences of the people who use our services is central to everything we do and we’re hugely grateful to everyone, including colleagues across the organisation, who provided us with feedback during the process - of designing the website and the way that is structured and laid out.

Working with our website developer, Reason Digital, has been a collaborative and professional process and I would like to thank them for the way that they worked alongside us, to understand what is important to us and how to best represent our services, values and vision for people experiencing mental distress to the outside world.