Devonshire Place Accommodation Service

Contact details

Address and phone

Devonshire Street
01603 612331

Services offered:

Supported Living
NIHCSS Service

Contract Manager: Sally Forrest

Team Leader: Esta Griffiths


How is it staffed?

The service is staffed 24/7, with the office being open from 09.00-17.00, with 1:1 and group activities in the evening, as needs identified. Staff are on site during the night for emergencies only.

How much support will I receive?

Devonshire Place is commissioned to provide e direct and indirect support. The support will be tailored to the needs of the individual who uses the service and detailed in a personal support plan.

What type of support do we offer?

The aim of all of the services is to assess and support people to work towards their chosen housing goal and have the opportunity to live as independently as possible in the future.

Staff can offer support to manage:

  • A tenancy and all aspects of maintaining accommodation
  • Self-care and living skills
  • Claiming benefits, budgeting and debts
  • Improving health and well being
  • Making connections with the local community
  • Medication and engaging with health services
  • Accessing community resources
  • Exploring opportunities for work and education
  • Accessing suitable move on accommodation appropriate to need

Who is the service for?

The service is for people from the age of 18 who experience mental distress, who live in the Norwich area. We can also offer support with issues such as alcohol and drug misuse, self-harm and eating disorders but only if this is not the primary diagnosis or sole support need.

How long can I stay within the service?

We work to a maximum stay of 2 years, however, the length of time is led by the support needs of the individual and working on the housing assessment process. The aim will always be to support to live as independently as possible and to move on into the community.

Our Values

We will support to identify and build on individual’s strengths in order to promote recovery, and assist to achieve optimum level of independence. We work in partnership with our service users, their families, friends, and wider care teams to promote and maintain good mental health and well-being. We offer a flexible and supportive service focused on need.

Our location

Devonshire Street