Southwark Community Sanctuary

Contact details

Address, email and phone

Southwark Community Sanctuary at Blackfriars Settlement
1 Rushworth Street
London
SE1 0RB

community-sanctuary@together-uk.org

0800 058 4834

Services offered:

Individually tailored one-to-one support
Volunteering
Crisis Support

Southwark Community Sanctuary is hosted at Blackfriars Settlement in Southwark and can be accessed by those who are living in the Borough of Southwark. We are open for pre-booked appointments Monday to Sunday, from 2:00 PM to 10:00 PM.

About the service

Southwark Community Sanctuary is a safe, welcoming, and supportive space for people living in the borough of Southwark aged over 18 experiencing emotional distress and struggling to cope. Whatever the reason for you feeling distressed or in crisis, we’re here to help you.

We are open for pre-booked appointments, opening times Monday to Sunday, from 2:00 PM to 10:00 PM. After completing your referral, you will be contacted within 48 hours to complete your assessment for immediate support. Southwark Community Sanctuary can offer you 6 pre-booked wellbeing support sessions with one of our dedicated Wellbeing Workers, either in person at our venue in Southwark, online via video chat, or on the phone.

Our staff are here to:

  • Listen to how you’re feeling and what is concerning you.
  • Help you develop a plan to stay safe and well, including coping strategies.
  • Assist you in navigating local services and opportunities for further help and support.

How to find us

Southwark Community Sanctuary is hosted at the Blackfriars Settlement from Monday to Sunday, 2pm – 10pm.

Blackfriars Settlement
1 Rushworth Street
London
SE1 0RB

Three words location: scans.tangled.risks.

Making a referral to Southwark Community Sanctuary

Our service accepts both self referrals and referrals through professional services.

If you have any problems you can contact us directly by email at community-sanctuary@together-uk.org or call us on freephone 0800 058 4834.

Southwark Community Sanctuary Referral Form
Who is making this referral to Southwark Community Sanctuary?

Information about you to be referred to Southwark Community Sanctuary

First
Last
Pronouns
Please enter date format as DD/MM/YYYY
Age group
Please note referrals are only accepted from people living in the borough of Southwark.
If you don't have an email address just put N/A here
Do you have any neurodiverse conditions or differences you would like us to be aware of?
Do you have any disabilities or accessibility needs you would like us to be aware of?
Which of the categories below best describes the place you live?
Please indicate support needs you have:
Please just add 'N/A' if this doesn't apply to you

Information on the person being referred to Southwark Community Sanctuary

First
Last
Please enter date format as DD/MM/YYYY
Which of the categories below best describes the place you live?
Please indicate support needs the person you're referring has:
Is the person you're referring currently being supported with an existing support or safety plan that you would like us to continue, if so please attach this here:

Maximum file size: 52.43MB

Equality and Diversity - Please note all of the questions in this section are voluntary and if you would rather not say they can be left blank.

What is your gender?*
Is your gender identity the same as the gender that was assigned at birth?*
How would you describe your faith / belief / religion?*
What is your sexual orientation?*
Which of the following best matches the way you describe your ethnic origin?*

Equality and Diversity - Please note all of the questions in this section are voluntary and if the person you're referring would rather not say they can be left blank.

What is the gender of the person you are referring?*
Is the gender of the person’s identity you are referring the same?*
How would you describe the faith/belief/religion of the person you are referring?*
What is the sexual orientation of the person you are referring?*
Which of the following describes the ethnicity of the person you are referring?*

Please provide your professional details

First
Last

More about you

Please outline the reasons you would benefit from being supported by this service and any key information you think the team should be aware of.
Have you ever self-harmed?
Have you ever had thoughts of ending your life?
Do you currently have thoughts to end your life?
Have you made any plans to end your life?
Do you currently have difficulties with alcohol consumption or drug use?
Do you have any criminal convictions or cautions?
This will not automatically affect your access to our service, but it may help us to provide the right support.
Are there any other professionals or services currently involved in supporting you?

Presentation and Risk

Please outline the reasons the person you're referring to Southwark Community Sanctuary would benefit from being supported by this service and any key/ risk information you think the team should be aware of.
Has the person you're referring ever self-harmed?
Has the person you're referring ever had thoughts of ending their life?
Does the person you're referring currently have thoughts to end their life?
Has the person you're referring made any plans to end their life?
Does the person you're referring currently have difficulties with alcohol consumption or drug use?
Does the person you're referring have any criminal convictions or cautions?
This will not automatically affect your access to our service, but it may help us to provide the right support.
Are there any other professionals or services currently involved in supporting you?
Is the person you are referring at risk currently or previously been subjected to domestic abuse?
Please tick the box below to show that you are happy to give consent/or have gained consent from the person you're referring to share their information with Southwark Community Sanctuary and to be contacted by us*
This service is for people experiencing a mental health crisis. Support is offered through six pre-booked support sessions. Please tick this box to confirm you understand this:*

Journey through the service

What to expect from engaging with our service:

  1. Referral Form Submitted
  2. Triage Assessment with a Wellbeing Worker via telephone
  3. Booking 6 support sessions – face to face/online/via telephone
  4. Develop a safety plan, build coping strategies and identify further services for support (if required)

Resources

Provide feedback

We want to find out what you think about the support you received from Southwark Community Sanctuary. We are always looking to improve the support we provide and your feedback is vital to help us do that.

Southwark Community Sanctuary Feedback Form
How satisfied are you with the service provided by Southwark Community Sanctuary service?
How likely are you to recommend us to someone else struggling with their mental health?
Do you feel you have been in control of the support you have received?
What impact has our support had on how independent you feel?
What difference has our support made to your wellbeing?
What effect has our support had on your ability to manage your mental health?
Have you achieved the goals you wanted to achieve with our support?
What effect has our support had on your housing situation?
What effect has our support had on your financial situation?
What impact has our support had on how connected you feel to your family, friends and/or community?
Has our support helped you to understand how to access information and resources in your area?
Do you feel you had the opportunity to have a say in how the service is run?
HEALTHCARE: Please tick the box that best describes your experience with Together’s support - As a result of Together's support, I feel I need:
After receiving support from Together, how has your need for additional crisis support changed?
Have we supported you to avoid the need to visit A&E or stay in a psychiatric ward for your mental health?
Are you currently employed?
Would you be interested in a volunteering opportunity with our service or with another service within Together for Mental Wellbeing?
Are you currently in education or training?
Would you be interested in being part of our service user leadership network and to have the opportunity to make suggestions on how we can improve our services?
Please tick this box if you are agree for the information you give here to be used anonymously in Together for Mental Wellbeing promotional materials:
Please tick this box if you are agree for the information you give here to be used anonymously in Together for Mental Wellbeing promotional materials:

Volunteer with us

Please note before applying to volunteer with Southwark Community Sanctuary please view the job description.

If you would like to volunteer with Southwark Community Sanctuary please fill out the form below to submit an application and the team will get back to you about opportunities:

Southwark Community Sanctuary Peer Support Service Volunteer Application Form
Pease tell us your availability or times (if applicable):

Your References

If applicable for the role you are volunteering for, please give the details of two people who we can contact for a reference. They can be an employer, someone who knows you in a professional capacity, for example a support worker, college tutor etc. or someone who knows you well, for example a friend.
Please indicate if we may contact Referee 1 before our first informal meeting:
Please indicate if we may contact Referee 2 before our first informal meeting:

Disclosure and Barring Service (DBS)

Successful applicants may be subject to an enhanced DBS check or an enhanced DBS check against the barred lists if their work involves carrying out certain activities for children and adults. This will include details of cautions, reprimands or final warnings, as well as convictions. Due to the nature of the post for which you are applying, it is regarded as ‘exempt’ from the provisions of the Rehabilitation of Offenders Act 1974 by virtue of the (Amendment) Order 2001. As a result, successful applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provisions of the Act and, in the event of employment; any failure to disclose such convictions could lead to dismissal or disciplinary action by the employer. If you are offered a volunteering role, prior to you undertaking that role, if applicable, you will be asked to complete a criminal record declaration. Any information given will be treated as confidential and the declaration of a criminal record will not necessarily prevent your offer from being confirmed. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service.

Data Protection

Together takes our responsibility to look after volunteers’ personal information seriously. We will respect your privacy and follow the principles of the Data Protection Act when handling information about you. We will only ask for relevant and necessary information from you, will keep it securely, limit access to it and will not pass on information without your consent, unless we are legally obliged to. Please read and sign the following statement, so that we have your permission to hold information about you at Together.
I understand and agree that information that I have given to Together about myself may be stored, in manual or electronic form and used by Together and/or carefully vetted third parties who may process personal data on behalf of Together in connection with the work of the organisation

Equal Opportunities Statement

Together welcomes diversity in the people we provide a service to and in our workforce. Diversity is not just seen as something to aim for but as something to be valued and an asset in delivering services to different people. Together recognises that certain groups and individuals are discriminated against in society and is committed to ensuring that equality of opportunity becomes an integral feature of all our activities. Together aims to eliminate discrimination on grounds of race, ethnicity, religion, gender, sexual orientation, marital status, AIDS/HIV status, disability, age and history of mental-health and addiction problems. All volunteers are required to comply with Together’s equal opportunities policy. All Together volunteer appointments will be made in accordance with the equal opportunities policy.
Where did you see this job advertised?

Diversity Monitoring Information

We ask our staff, volunteers and service users to complete our Diversity Monitoring Form to enable us to monitor the effectiveness of our approach to equality and diversity and therefore ensure that we deliver the best possible service outcomes. Information that you provide will be used solely to help us monitor our performance. In accordance with the Data Protection Act, all information will be treated in the strictest confidence.
What gender are you?
Is your gender identity the same as the gender you were assigned at birth?
How would you describe your faith / belief / religion?
What is your sexual orientation?
How do you describe your ethnic origin?
Do you consider yourself to have a disability according to the terms given in the Equality Act 2010?
You are disabled under the Equality Act 2010 if you have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities.
If yes, please select the type of impairment that applies to you (you may select more than one):

Contracts & Projects Manager – Andre Silva

Head of Regional Operations: Gianluca Zucchelli