Referrals to the Southwark Wellbeing Hub
If you are a resident of Southwark borough or you have a GP based in Southwark borough, and you have concerns about your mental health or wellbeing, or about the mental health or wellbeing of someone you care about – we are here for you. The ways that you can get in touch are on our Contact the Hub page.
Information for health professionals
If you are a health professional and you are supporting someone with some potential social care needs as a result of mental health issues, then we can help you too.
We work in partnership with Southwark Council’s Adult Social Care Mental Health Teams and provide the gateway provision for people accessing support. We offer a simple point of access for people’s own support needs, or for people who care for someone with mental health issues.
It is always best to pick up the phone if you would like to know more – to speak to a member of our team, please call 020 3751 9684.
However, if you are ready to refer someone and they have given their consent for you to do this, then you can download our referral forms below:
Please send completed referral forms to firstname.lastname@example.org.
What will the Hub do?
When we receive a referral, we will contact individuals to listen and find out what’s most important to them and what they think could best support their needs. We’ll discuss options for how those needs can be met by community and statutory partners and create a plan to support that person to be confidently linked with that support.
Where it appears that someone may have eligible needs under the Care Act 2014 and may require social care support, in addition to the services that the Hub provides, then we will refer individuals for a care and support needs assessment directly and in a timely manner. We are strongly linked with Southwark Council’s Mental Health Reablement Team, who in most cases would be the team that would then provide further support.
You can find information on eligibility decisions at the following web links:
- Eligibility criteria for adults with care and support needs under the Care Act 2014 (The Social Care Institute for Excellence)
- Assessment and Eligibility (Care & Support Statutory Guidance, The Department of Health)
If you are an adult with care needs and want more information about the process in Southwark, then you can find more information on the Southwark Council website.
Safeguarding and Approved Mental Health Practitioner enquiries
An important distinction is for Safeguarding and Approved Mental Health Practitioner (AMHP) Assessments. The Southwark Wellbeing Hub is not your first point of call for these. Safeguarding and AMHP enquiries should instead be directed to Southwark Council, via the contact details below:
|Type of referral||Email address||Phone number|
For adults (18-65 years) with a mental illness
|020 7525 0088|
|AMHP referrals||AMHPService@southwark.gov.uk||020 7525 0093|