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Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. They offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.
Cruse offers face-to-face, telephone and website support. They have a Freephone national helpline and local services, and a website ( specifically for children and young people. Their services are provided by our network of 5,000 trained volunteers and are confidential and free. Cruse also provides training and consultancy for external organisations and for those who may encounter bereaved people in the course of their work.
Cruse also run a number of specialist projects, including:

Cruse Bereavement Care Helpline

The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. Their volunteers are here to help you talk things through. Unfortunately they do not run a face to face service in Southwark but the Helpline service can be accessed by anyone.
The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm. The number is 0808 808 1677​. More information here:

Address & Contact details

PO Box 800 Richmond Surrey TW9 1RG

Phone: 0808 808 1677 Monday-Friday 9.30-5pm (excluding bank holidays) and until 8pm on Tuesday, Wednesday and Thursday evenings.

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