Service User Involvement in mental health services
Posted on 07, August 2017
Service user involvement is about making sure that mental health services, organisations and policies are led and shaped by the people best placed to know what works: people who use mental health services. They are experts by experience.
Increasingly, meaningful involvement of people who use—or have used—services is being recognised as an indispensable part of mental health service delivery. When people are equipped and supported to help commission, deliver and check the services they and their peers use, those services improve and the people involved gain in confidence and skills.
This briefing is for those planning, commissioning, designing and overseeing mental health services, as well as those involved in the development of mental health policy. It aims to give guidance on how to make service user involvement integral to these, as well as signposting to further resources in this area.