Normandy Street Accommodation Service

Operations and Development Manager: Lauren Gillings

Project Manager: Jackie Woolford

Our partners in running this service: Hampshire County Council, Sanctuary Supported Living, and London and Quadrant Housing Association.

Referrals accepted from: CMHT, Housing departments, Social Care teams, other statutory and voluntary organisations, self referrals.

About the service

Normandy Street is part of Together for Mental Wellbeing’s North Hampshire Housing and Support Services, offering support to adults living with mental health conditions.

The service offers supported accommodation to people preparing to move to their next stage of recovery and to independent living.

The staff team are available on set days or by appointment basis, or as and when needed.  The service offers between two to five hours of support per week, to each of the six individuals living there. On-call support is also available if necessary.

What support we provide

We offer flexible one-to-one support and we will match each individual with a keyworker, who will work alongside the person to help them decide on goals and ways to achieve them. We aim to support each individual to build their strengths and develop daily living skills, as well as tools to help manage life and mental health as independently as they can.

We support each individual to manage their tenancy and find move-on accommodation, by also encouraging people to develop their skills, train, access volunteering opportunities and employment.

Peer support is also available at Normandy Street through our partner in delivering this service, Sanctuary Supported Living.

We have designed group sessions to support further development of skills and abilities and continue to inform the format of the groups depending on need.  Some typical groups include: managing your home, budgeting, confidence building, managing relationships, etc.

Referral criteria

We accept referrals from or on behalf of North Hampshire residents aged 18+ years with eligible mental health related social care needs (as per Care Act 2014 eligibility criteria).

In addition, we also accept referrals from or on behalf of individuals at risk of deteriorating mental health, who do not currently meet eligibility criteria but would likely to do so if they do not receive a preventative service.