Southwark Council - Anti-Social Behaviour Unit
Antisocial behaviour is a broad term used to describe nuisance and disorder that can make people’s lives a misery. It includes anything from vandalism, noisy and abusive neighbours to rowdiness.
You have the right to live peacefully in your home and we will investigate all complaints made by or against our residents.
When it’s not an emergency, you should report it to us online.
Report antisocial behaviour
You can also:
- contact Southwark Antisocial Behaviour Unit by telephone 020 7525 5777 (find out about call charges) or email sasbu@southwark.gov.uk
- call Southwark Police on 101 (24 hours), or alternatively you can report it online at https://www.met.police.uk/ro/report/asb/antisocial-behaviour/
- contact your landlord as they have powers to tackle antisocial behaviour too if you’re a tenant of a registered social landlord or housing association
- council tenants and homeowners can report antisocial behaviour directly to their resident services officer
If you’re being disturbed by noise
You can report noise disturbances to our noise and nuisance team any time of the day either online or by calling 020 7525 5777 (find out about call charges). They will visit you to assess the problem and take steps to deal with it.
Response times
All reports of antisocial behaviour to Southwark Council are put into one of three categories.
Category one
You will be contacted within 24 hours if you report:
- offensive and hate related graffiti
- racial, homophobic, or any hate-related harassment
- threat or use of physical violence
Category two
You will be contacted within three working days if you report:
- rowdy behaviour
- vandalism and damage to property
- large groups congregating
Category three
You will be contacted within five working days if you report:
- noisy neighbours
- street drinking and begging
- litter, rubbish, flytipping
- misuse of motorised vehicles
- neighbour disputes
