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Dial a Ride

Dial a Ride

If your disabled and can’t use public transport try Dial a Ride. Its free, door to door and great for getting out and about. Only members can use Dial a Ride, you must have a permanent or long term disability which means you are unable to use public transport some or all of the time.



You are automatically eligible for membership if you are:
• A Taxicard member
• Getting the Higher Rate Mobility Component of Disability Living
• Allowance
• Getting the Standard or Enhanced Mobility Rate of the Personal
• Independence Payment (PIP)
• Registered blind or partially sighted
• Aged 85 or over
• Getting a Higher Rate Attendance Allowance
• Getting a War Pension Mobility Supplement
You can apply for Dial-a-Ride membership if you are a permanent or temporary resident of the London borough. If you are applying for temporary membership, you will need to provide evidence of your membership of a similar door-to-door service for disabled travellers at your place of residence in order to qualify for the London Dial-a-Ride service.

Post the completed form to:
Passenger Services
PO Box 68799

You can also phone us on 0343 222 7777 (TfL call charges) to request an application form or you can download the form and guidance notes from the website.
03432 227777
PO Box 68799

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