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Certitude

Certitude

“everyone has the right to a good life”

Certitude provides personalised support across London to people with learning disabilities, autism and mental health support needs as well as their families and carers.

WHAT THEY DO:

Certitude supports to people with learning disabilities, autism and mental health support needs comes in many forms. From essential round-the-clock support, to independent living in the community; from helping after a period of crisis, to rebuilding connections with family and friends. They encourage people to find new interests, make new friends, get out and about and have fun. For carers and families, they offer respite care and short breaks. They also work closely with local authorities, communities and others involved in delivering support.

SERVICES:

  • Mental Health Support
    • A variety of recovery-focused services, from supported living to specialist intensive support, to help people leave hospital or get support in a crisis.
  • Learning Disability Support
    • They have over 25 years experience supporting people with learning disabilities and autism to have as much control and choice over their lives as possible, to achieve their goals and dreams for a good life.
  • Autism Support
    • Certitude has been supporting people with Autism for over 25 years to live their lives in ways that work for them.
  • Family Support
    • Family members have knowledge and expertise that they have acquired during a lifetime of knowing and loving a person. They believe it is their role to listen to, value and respect families of people we support. By working together, they can ensure each person has the right support provided by the right people in their life.
  • Short Breaks (respite)
    • They provide short-term respite and short breaks for carers by providing overnight stays for people with learning disabilities and autism.
  • Outreach Support
    • Their Outreach services support people who live in their own home and need support with some day to day tasks.
  • Intensive Support
    • Their highly-trained Intensive Support Team works across our organisation to ensure staff are providing the highest levels of specialist support and that people and their families are able to live good, meaningful lives that work for them.
  • Shared Lives
    • People can live with a Shared Lives Carer in their home, either in a long-term arrangement or on a respite basis, which may be a day, a weekend, or a few weeks at a time.
  • Connected Community
    • London is a vibrant and exciting city. With so much going on, they focus on making the most of the opportunities the capital has to offer.
  • Supported Living
    • The majority of support they provide is known as supported living, which focuses on supporting people to live in their own house either on their own or with others.
  • Registered Care
    • The support they provide focuses on building people’s confidence and skills so they are able to live as independently as possible. For some people, due to the complexity of the support they need, Certitude provides registered care home support.
  • Day Opportunities
    • They provide lots of opportunities for people to get out and about, take part in activities, make friends and learn something new. Their day services are always buzzing with activity.

THEIR ORGANISATIONAL VALUES (which underpin their support):

  • Working together – successful support comes through working alongside the people they support, their families, carers and local communities.
  • Continuously improving
  • Inspired by people – they believe in people and their capabilities
  • Dependable – they are reliable; they understand the stability that their support can provide to people and their families.

people with learning disabilities, autism and mental health support needs
Phone or website
31-33 Lumiere Court,
209 Balham High Road
020 8772 6222
SW17 7BQ
020 8772 6223

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Please get in touch to see how we can help.

We are really flexible and can work around you. We can come and meet you, or you can drop in and see us. If you’d rather speak to us over the phone, or send us an email or text – that’s fine too.

Opening hours:  9am – 5pm, Monday to Friday

Drop-in hours:   Mondays, Wednesdays and Fridays, 1pm – 4pm (6 x 30min face-to-face appointments available on these days)

Call:                     0203 751 9684

Text:                    ‘HUB1’ and your query to 82727

Email:                  southwarkhub@together-uk.org

Drop in:               You won’t usually need to make an appointment to come in and see us in the afternoons.

If you want to pop in during the hours of 12pm-4.30pm, just turn up and someone will be there ready to speak to you.

You can visit us at the main Hub here:

Southwark Wellbeing Hub, at Thames Reach Employment Academy, 29 Peckham Road, London, SE5 8UA.

Come to Reception and ask for the Southwark Wellbeing Hub. Someone from our team will then come and meet you.

Closest train stations: Peckham Rye and Denmark Hill
Buses: 12, 36, 171, 345, 436 (Vestry Rd stop)

Our pop-ups:

You don’t need an appointment to visit us at one of our pop-up locations. These locations may change month to month so do come back to find out where we are currently.

 

Dragon Cafe, Crypt of St George the Martyr Church, Borough High St, SE1 1JA
Closest tube station: Borough
Buses: 35, 40, 133, 343, C10 (Borough stop)
Dragon Café is across the street from Borough tube station, and based inside St George the Martyr’s church, in their crypt.

Mondays at 14:00 – 16:00 (this Pop Up is closed during August)

 

T&T2, Surrey Quays Shopping Centre, Redriff Road, London SE16 7LL
Train: Surrey Quays
Bus: 199, 225, 381 (Surrey Quays Shopping Centre)

Mondays at 14:00 – 16:00 (except for the third Monday of each month)

 

The Gardens GP SurgeryThe Gardens, London SE22 9QU
Train: East Dulwich
Bus: 12, 63, 197, 363 (The Gardens stop)
This Pop Up can be used by patients of The Gardens Surgery – appointments can be booked by contacting the surgery.

The third Monday of each month at 15:00 – 17:00 (see Events calendar for dates)

 

Paxton Green Health Centre, 1 Alleyn Park, London SE21 8AU
Train: Gipsy Hill
Bus: 3 (Gipsy Hill stop)
This Pop Up can be used by patients of Paxton Green Group Practice GP Surgery – please contact the surgery to book an appointment.

Tuesdays at 10.00 – 13.00

 

Pembroke House, 80 Tatum Street, London SE17 1QR
Train/Tube: Elephant and Castle
Bus: 42 (Congreve St stop) 21, 53, 63, 168, 172, 363, 453 (Old Kent Road East Street stop)

Every other Tuesday at 11.00 – 13.00 (see Events calendar for dates)

 

East St GP Surgery, 301 East Street, Walworth, London SE17 2SX
Train/Tube: Elephant and Castle
Bus: 42 (Congreve St stop) 21, 53, 63, 168, 172, 363, 453 (Old Kent Road East Street stop)
This Pop Up can be used by patients of East St GP Surgery – please contact the surgery to book an appointment.

Every other Tuesday at 14.00 – 17.00 (see Events calendar for dates)

 

Talfourd Care Leavers’ Hub, 7 Talfourd Place, London SE15 5NW
Train: Peckham Rye
Bus: 12, 36, 136, 171, 343, 345, 436 (Southampton Way)

The first Wednesday of each month at 13.00 – 15.00 (see Events calendar for dates)

 

Lambeth College, Clapham Centre, 45 Clapham Common South Side, London, SW4 9BL
Tube: Clapham Common
Bus: 50, 155, 249, 690 (Elms Road/Windmill on the Common)

The second Wednesday of each month at 12.00 – 15.00 (see Events calendar for dates)

 

Lewisham Southwark College, Waterloo Campus, 25 The Cut, London SE1 8LS
Tube: Southwark
Train: Waterloo East
Bus: 45, 63, 100 (Southwark stop)

Thursdays at 12.00 – 14.00 during term time

 

Blackfriars Settlement, 1 Rushworth Street, London SE1 0RB
Tube: Southwark
Bus: 35, 40, 133, 343, C10 (Southwark Street); 45, 63, 100 (Pocock Street); 344 (Great Suffolk Street); 381, RV1 (Lavington Street)
This Pop Up is run in conjuction with Blackfriars Settlement and Three Cs‘ Well Connected programme.

The first Thursday of each month at 10.00 – 12.00 (see Events calendar for dates)

 

Nunhead Surgery, 58 Nunhead Grove, London SE15 3LY
Train: Nunhead
Bus: 78, P12 (Nunhead Green stop)
When you first arrive at the Nunhead Surgery, present yourself at reception. This Pop Up can be used by patients of Nunhead Surgery – please contact the surgery to book an appointment.

Thursdays at 14:00 – 17:00 (closed on the third Thursday of each month – see Events calendar for details)

 

The Green Nunhead, 5 Nunhead Green, London SE15 3QQ
Train: Nunhead
Bus: 78, P12 (Nunhead Green stop)

The third Thursday of each month at 14:00 – 17:00 (see Events calendar for dates)

 

Inspire Café, The Crypt At St Peters, Liverpool Grove, London SE17 2HH
Tube: Kennington
Bus: 12, 35, 45, 148, 171 (Westmoreland Road stop)

Fridays at 12:00 – 15:00