West Hampshire Housing and Support Service

West Hampshire Housing and Support Service

St George's Lodge
Mews Lane,
Winchester
SO22 4PR
Services offered:
  • Community support
    • Tenancy/housing support
  • Housing
    • Independent living support
    • Peer Support
    • Supported housing/accommodation

Project Manager: Sarah Valman 
Operations & Development Manager:
 Elveta Bailey
Our partners in running this service: Hampshire County Council
Referrals accepted from:  Other statutory and voluntary agencies and individuals in need of support.

This service offers supported housing and community-based support to adults living with mental health issues in the West Hampshire area.

People can access different levels of support dependent on what stage of their personal recovery journey they are at. Whether they need intensive supported accommodation or light-touch move-on accommodation in preparation for independent living our team of recovery workers can help.

Within our supported housing services, staff are available on site to offer support at several points throughout each day or week, depending on the needs of the individual. On call support is also available if necessary

We also offer community support to people who already live independently in their own house or flat. Individuals are offered supported both at their place of residence and in community settings.

Support across the whole care pathway: one-to-one, peer and group support

The service provides support across the whole care pathway from intensive accommodation support to independent community living, with individuals able to access support at any stage of their journey.

At all stages individuals are offered a choice of one-to-one, peer and group support to achieve their recovery goals.

One-to-one support

Staff and volunteers can help individuals to:

  • Manage their health and wellbeing
  • Manage a tenancy and find move-on accommodation
  • Build interests, hobbies and social networks
  • Develop skills and access education, training and work

Peer support

Individuals can access peer support from people who have shared experience of mental distress. They can work with a Peer Supporter one-to-one or as part of a group to help improve their wellbeing. If someone wants to become a Peer Supporter themselves, we will help them to access the necessary training to do so.

Drop-in tenancy clinics

The service also runs a series of drop-in clinics in various local locations to help individuals manage any unexpected tenancy issues and the practicalities of running a home.

Group support

We run working groups to help people to develop the skills and tools they need to manage their mental health and tenancies longer term. These are produced in response to the needs of people using the service and might include:

  • Mindfulness
  • Budgeting
  • Confidence building
  • Managing festive periods
  • Managing your home
  • Sports groups
  • Self-management training
  • Peer support

Referral criteria

We accept referrals from or on behalf of Hampshire residents aged 18+ years with eligible mental health related social care needs (as per Care Act 2014 eligibility criteria). In addition, we also accept referrals from or on behalf of individuals at risk of deteriorating mental health who do not currently meet eligibility criteria but would likely to do so if they do not receive a preventative service.

Get in touch to make a referral or to find out more

If you live or are supporting someone in Eastleigh:
Call: 02380 642415 Email: eastleigh-hub@together-uk.org

If you live or are supporting someone in the New Forest:
Call: 01590 674765 Email: newforest-hub@together-uk.org

If you live or are supporting someone in Winchester:
Call: 01962 877290 Email: winchester-hub@together-uk.org

If you live or are supporting someone in Test Valley:
Email us at: testvalley-hub@together-uk.org