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North Hampshire Housing and Support Service

Church Hill
GU12 4JP
01252 319859

Services offered:

  • Housing
  • Independent living support
  • Peer Support
  • Supported housing/accommodation

Operations and Development Manager: Elveta Bailey
Project Manager: Jackie Woolford
Our partners in running this service: Hampshire County Council, Sanctuary Supported Living and Homegroup
Referrals accepted from: CMHT, Housing Departments, Social Care Teams, other statutory and voluntary organisations, self referrals

About the service

The North Hampshire Housing and Support Service offers support to adults aged 18 years and over who need help with housing issues and support with their mental health.

We offer supported accommodation both for people in need of intensive support and for those preparing to move on to more independent living, for example, to their own flat. Our staff are available on site to offer support at several points throughout each day or week, depending on the needs of each individual. On call support is available if necessary.

Support according to need: one-to-one, peer and group support

The service provides varying degrees of support  from intensive accommodation support for up to 18 hrs per week, to less intense at 2-5 hrs per week.

At any time individuals are offered a choice of one-to-one support, peer support and group support to achieve their recovery goals.

Peer support

Individuals can access peer support from people who have experience of mental distress. We know from experience that peer support can help people to take huge strides forward in their recovery. Anyone using this service who is interested in receiving peer support can get in touch with a member so staff to request this.

Group support

We run working groups to help people to develop the skills and tools they need to manage their mental health and tenancies longer term. We design these groups according to the needs and suggestions of people using the service and they may cover topics such as:

Referral criteria

We accept referrals from or on behalf of North Hampshire residents aged 18+ years with eligible mental health related social care needs (as per Care Act 2014 eligibility criteria). In addition, we also accept referrals from or on behalf of individuals at risk of deteriorating mental health who do not currently meet eligibility criteria but would likely to do so if they do not receive a preventative service.