Operations and Development Manager: Elveta Bailey
Our partners in running this service: London and Quadrant Housing Association and Hampshire County Council
Referrals accepted from: Priority will be given to referrals coming from Hampshire,
but we accept referrals from other counties too
About the service
Our Normandy Street service provides accommodation-based support to six people at any one time, helping them to develop their capacity to live independently and ultimately move on to more permanent independent accommodation. Some of the areas the service can help with are: engaging in employment, education and/or training, maintaining tenancies, managing mental health and relationships and accessing other services as required.
The service is available to people aged 18 to 60 (though assessment is available for people aged up to 65 if appropriate) who have a primary mental health need and also require housing related support, and who are receiving support from Community Mental Health Services.
Referrals can be received from:
- Supported Housing Panels
- Professional or inter-agency referral (with the individual’s consent)
- Referral from friends or family or self referral (but need to be supported by a care coordinator)
- High Cost Placement Panel and local placement panels
All referred cases are prioritised on the basis of the level of vulnerability and urgency of their situation.
The support provided is person-centred and outcome focussed – service users are involved in any plans regarding changes to the service, and their needs are at the centre of service development and delivery. Individual support plans are jointly developed, and take into consideration the recovery star and wrap planning approach. We also offer Peer Support at this service.