Contract Manager: Andrew Coyte-Mckenzie
Peer Support Coordinator: Mick Farley
Our partners in running this service: Norfolk County Council. The service is funded by: South, North, West, Norwich and Great Yarmouth & Waveney Clinical Commissioning Groups
Referrals accepted from: Any statuary or voluntary sector organisation (eg Norfolk and Suffolk NHS Foundation Trust, local housing providers, GPs, Norfolk Recovery Partnership).
About the service
The Norfolk Floating Support Service provides support to adults (aged over 18) with mental health needs – including individuals with severe mental health problems and complex needs – to access and maintain accommodation. The service is available across the whole of Norfolk.
How can we help?
The service works with individuals to identify and make changes in a variety of areas of their lives in order to improve their wellbeing. It aims to support people to live as independently as possible in their local community. We can support people to:
- Set up and maintain a home
- Live independently
- Access community resources
- Improve their wellbeing
We can also provide advice, signposting, advocacy and liaison.
The service is available 5 days a week and we can come and see people at their home or in their local community.
A survey of those using the service undertaken in July 2016 found that:
- 100% of respondents felt that they are treated with dignity and respect
- 95% were very likely or likely to recommend us to someone else struggling with mental health
- 80% have achieved or are on the road to achieving their goals
Information on eligibility, priority and referral pathways can be found here.
Referrals can be made in two ways:
- Self-referrals must first be made through Stonham Homestay gateway by contacting 0845 155 0390. If Stonham are unable to help and the referral meets our support criteria, you will be referred on to us.