Together has won a contract to provide five types of advocacy support to residents of Rochdale. The new service will help to ensure that people with mental health issues are able to make their views heard.
The new advocacy hub will be the first point of call for anyone who needs to access an advocacy service. Open to Rochdale’s estimated population of over 200,000 people, the service will provide information about what services are on offer, accept referrals and make assessments.
Starting in mid-August 2016, the service will enable people to access different levels of support depending on what they need at the time. It will also support people to progressively move towards self-advocacy.
Rochdale Borough Council and NHS Heywood, Middleton and Rochdale Clinical Commissioning Group awarded the contract to run the hub to Together, following a competitive tender process. The service builds on and expands the high quality advocacy services Together has provided in Rochdale since 2012.
The service will provide the following types of advocacy:
- IMHA: Advocacy support for people detained under most sections of the Mental Health Act.
- IMCA: A legal safeguard for people who lack the capacity to make specific important decisions, for example, about where they live or serious medical treatment options.
- Care Act advocacy: Independent advocates help people to be actively involved in their care and support assessments.
- Generic Community advocacy (non-statutory): All advocacy that is not a legal entitlement but supports individuals to cope with a range of day-to-day situations.
- NHS Complaints Advocacy: A service for people to make a complaint about a National Health Service (NHS).
In these services we will support people by:
- Helping them to understand their rights and to express their views.
- Assisting in writing and verbally expressing concerns.
- Assisting in the investigation of complaints and attending meetings concerning their support.
- Enabling them to develop a range of natural supports including self-advocacy, to assist towards social inclusion.
- Helping them to be involved in their support, and making decisions about their care (under the Care Act (2014).
Together is looking forward to working closely with its partners as it develops the new service.
To find out more, please contact Tracy Hudson.