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* Our services Together's Service-user Involvement Directorate Our Future conference and the way forward
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* Our Future conference and the way forward
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* The findings and recommendations from this important March 2006 conference, and other developments that will take service-user involvement to a new level
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* Our Future: objectives and content

What happened on the day

Speakers

Supporting materials and recommendations

Debating a national network: Emily Brown

Network Planning Group Meetings April and May 2006

More information

Our Future: objectives and content

Organised jointly by Together and the Mental Health Foundation, the well-attended Our Future conference was a great success.

Chaired by Anne Beales (Head of Together's Service-user Involvement Directorate) and David Crepaz-Keay (Senior Policy Advisor, Patient and Public Involvement at the Mental Health Foundation), it covered:

  • improving people's experiences of using mental health services
  • facilitating links between service-user groups
  • formulating principles and structures for a national service-user organisation.

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What happened on the day

Workshops enabled participants to feed back their thoughts and concerns, and there was a vote on the proposed principles and procedures for a national service-user network. 

A questionnaire provided a detailed breakdown of the background, interests and skills of those attending to help ensure the effective future consultation and representation of diverse service-user groups (see 'Supporting materials and recommendations').

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Speakers

The speakers were:

  • Emily Brown, Together's Deputy Director of Service-user Involvement
  • Tina Coldham, National Development Consultant of the Health and Social Care Advisory Service (HASCAS)
  • Chandra Fowler, Head of Policy Research and Participation (Revolving Doors)
  • Dr Jan Wallcraft, Operational Manager of SURGE.

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Supporting materials and recommendations

The following documents (all downloadable from the foot of the page) give more information about the event and people's plans and ideals for the future. 

Summary and statistics Thoughts on the day from Anne Beales and David Krepaz-Keay, plus detailed statistics about the 129 attendees who completed a census form.

Evaluation feedback – Comments from those who came along, and how they rated the event.

On our own terms: principles and proposed structure – Outlines the criteria and core activities for building a strong and coherent national service-user network.

Jan Wallcraft's vision
– A personal perspective from this conference speaker on empowering service-users and how mental health services could be revolutionised.

Strengthening service-user and carer involvement in NIMHE
– An assessment of current services by Tina Coldham and Patricia Chambers, their focus group findings and author recommendations (Powerpoint presentation).

Patricia Chambers' feedback
– What Patricia Chambers, a user of services, gained from her involvement in the NIMHE review (above).

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Debating a national network: Emily Brown

Emily Brown is Together's Deputy Director of Service-user Involvement. This is a summary of her Our Future conference presentation proposing the next steps for a national service-user network.

A national network is:

  • supportive of groups by providing links between groups and individuals with similar interests
  • a first point of contact for other agencies
  • provider of a library of policies and documents that service-users have designed and implemented themselves
  • staffed by people who keep an eye on policy; stay in touch with existing groups; keep up to date with consultations; and put positive effort into the least well-resourced groups.

A national network is not:

  • a national voice for service-users
  • an over-arching body that implements policy and practice
  • staffed by national service-users who provide the service-user voice.

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Network Planning Group Meetings April and May 2006

The minutes from these events are found at the foot of the page.

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More information

For more information or to share your views, contact Together's Service-user Involvement Directorate:

82a Wick Street
Littlehampton
West Sussex BN17 7JS

Tel: (01903) 733433
Email: serviceuser-involvement@together-uk.org

 

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Downloads
  • Summary and statistics
  • Evaluation feedback
  • On our own terms
  • Jan Wallcraft's vision
  • Strengthening service-user and carer involvement in NIMHE
  • Patricia Chambers' feedback
  • Network planning group minutes April 2006
  • Network planning group minutes May 2006
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